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Terms of Service

Terms of Service

Effective Date: May 2, 2025

These Terms of Service (“Terms”) govern your use of the freight broker CRM software and related services provided by Pronghorn Automation (“Company”, “we”, “us”, or “our”). By creating an account, accessing, or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, do not use our services.

1. Overview of the Service

Pronghorn Automation provides a cloud-based CRM platform tailored for freight brokers, offering tools for client management, communication, automation, and reporting (“the Service”).

2. Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service. You are responsible for ensuring your use complies with all applicable laws.

3. Account Registration & Responsibilities

You must provide accurate and complete information when creating an account and keep your login credentials secure. You are responsible for all activity under your account.

You agree not to:

  • Share your login credentials
  • Use the Service for unlawful or harmful activities
  • Interfere with or disrupt our systems or networks

4. Subscription and Payment

Access to the Service may require a paid subscription. By subscribing:

  • You authorize us to charge your payment method on a recurring basis (monthly or annually).
  • All fees are non-refundable unless stated otherwise.
  • We may change pricing with prior notice. Continued use after changes means acceptance.

You can cancel your subscription at any time through your account settings or by contacting support.

5. Free Trials and Promotions

If you’re offered a free trial or promotional access, those terms are subject to change or cancellation at any time. After the trial, standard billing applies unless you cancel beforehand.

6. Intellectual Property

The Service, including all software, content, branding, and technology, is owned by Pronghorn Automation and protected by intellectual property laws. You may not copy, modify, reverse-engineer, or distribute any part of the Service without our permission.

7. User Data and Privacy

We collect and use your data in accordance with our Privacy Policy. You retain ownership of your business data, but you grant us the right to use it as needed to operate and improve the Service.

8. Third-Party Integrations

The Service may allow integration with third-party tools (e.g., Stripe, Twilio, Gmail). We are not responsible for the terms, functionality, or security of third-party services.

9. Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • You fail to pay subscription fees
  • We discontinue the Service (with notice)

Upon termination, your access will be revoked, but you may request an export of your data (if applicable) within 30 days.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted service, error-free functionality, or specific outcomes for your business.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability for any claim is limited to the amount you paid in the last 12 months.

12. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Disputes will be resolved in the courts of Denton, Texas.

13. Changes to These Terms

We may update these Terms from time to time. We’ll notify you of significant changes via email or in-app message. Continued use of the Service means you accept the updated Terms.

14. Contact Us

If you have questions about these Terms, contact us at:

Pronghorn Automation
Email: [email protected]
Website: https://pronghornautomation.com